PRIVACY NOTICE

Last updated: 1/1/2025

Thank you for choosing to be part of our community at Scialli & Sons Inc. ("Scialli & Sons," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@scialli.com.

When you visit our website www.scialli.com (the "Website") or communicate with us via email, text, or phone, you trust us with your personal information. We take your privacy very seriously. This privacy notice explains what information we collect, why we collect it, how we use it, and your rights in relation to it. If you disagree with any terms in this notice, please stop using our services and contact us with your concerns.

This privacy notice applies to all information collected through our Services, including our Website, and any communications via email, text, and phone.

Please read this privacy notice carefully to understand how we handle the information we collect.

TABLE OF CONTENTS

What Information Do We Collect?

Why Do We Collect Your Information?

How Do We Use Your Information?

Will Your Information Be Shared With Anyone?

Do We Use Cookies and Other Tracking Technologies?

How Long Do We Keep Your Information?

How Do We Keep Your Information Safe?

What Are Your Privacy Rights?

Do We Make Updates to This Notice?

How Can You Contact Us About This Notice?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services or products, participate in activities on our Website, or contact us directly through email, text, or phone.

The personal information we collect includes:

• Names
• Phone numbers
• Email addresses
• Details of your inquiries or service requests
• Calls and Transcriptions

When you contact us by phone, your calls may be recorded and transcribed for quality assurance, training purposes, or to ensure accurate handling of your requests.

We assume that the information you provide to us is true, complete, and accurate.

2. WHY DO WE COLLECT YOUR INFORMATION?

We collect your information to:

• Respond to inquiries and provide requested services
• Facilitate clear and efficient communication
• Maintain accurate service records for reference
• Enhance the quality of our services through analysis



3. HOW DO WE USE YOUR INFORMATION?

We process your information to:

• Provide and improve our services
• Respond to your inquiries promptly
• Record and review interactions for training and quality assurance purposes
• Maintain service records for future reference



4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share your information in limited circumstances, such as:

• To fulfill your service requests (e.g., sharing information with subcontractors when necessary)
• To comply with legal obligations (e.g., in response to a court order)

We do not sell your personal information to third parties.



5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Our Website may use cookies and similar tracking technologies to collect and store information for functional and analytical purposes. Details are provided in our Cookie Notice.



6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this notice
• Comply with legal obligations
• Maintain service records for reference

Call recordings and transcriptions are retained for up to six months, after which they are securely deleted.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You have the right to:

• Access the personal information we have collected about you
• Request corrections to inaccuracies
• Request deletion of your personal information

To exercise these rights, contact us at info@scialli.com.

9. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this notice periodically to reflect changes in our practices or relevant laws. Updates will be indicated by an updated "Last Updated" date.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or concerns, you may contact us at:

Scialli & Sons Inc

130 Stewart Avenue

Hicksville, NY 11801

Email: info@scialli.com

11. Mobile Information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Messaging examples

Once you've selected the messaging type, you'll be asked to provide at least two examples of your messages. Remember, you must clearly identify the following details in each message:

1. A real-world example of messaging a consumer

2. Clear identification of the message sender

3. Clear call to action

4. Displays common URLs or Phone numbers

5. Opt-out keywords and instructions

Notes

·   If links or phone numbers are being sent, at least one sample message should have an example of this.

·   Placeholders can be used for phone numbers, such as xxx-xxx-xxxx

·   Public URL shorteners (such as bitty or TinyURL) are not allowed and are blocked by mobile networks regardless of registration state. If you have your own URL shortener, it will be reviewed on a case-by-case basis.

·   When using links (URLs), you must provide at least the domain so it can be reviewed.

·   www.dialpad.com/example

·   www.customer-domain.com/example-login-link